Watch Battery Replacement - V3

Watch Battery Replacement

At Jackson Jewelers, battery replacement is available for Rolex watches, and for watches of any brand originally purchased at our store.

Quick Guide

  • Rolex - battery replacement available to anyone, whether you purchased the watch from us or not. This includes Rolex Oysterquartz models.
  • All other brands - available only for watches purchased at Jackson Jewelers.
  • Other brands purchased elsewhere - not eligible, we recommend Meli's Watch Repair at 1720 Center St NE, Salem, OR 97301, phone 503-362-3071.
  • On-the-spot replacement: not available, you'll need to leave your watch with us.
  • Turnaround time: typically 7-14 days, depending on volume of work.
  • Cost: starts at $30, and goes up depending on watch brand and style.

Do you offer watch battery replacement?

Yes. We replace batteries in Rolex watches for anyone, regardless of where the watch was purchased, including Oysterquartz models. For all other brands, battery replacement is available only on watches originally purchased at Jackson Jewelers.

Can you replace the battery in my Rolex?

Yes. Our Rolex service is open to anyone, whether you purchased the watch from us or not. Our watchmaker is Rolex-trained and we maintain a Rolex spare parts account, which covers Oysterquartz battery replacement as well as full service and repair.

Do you replace watch batteries on the spot?

No, we do not do on-the-spot watch battery replacement. You'll need to leave your watch with us.

How long does a watch battery replacement take?

Typically 7-14 days, depending on volume of work.

How much does a watch battery replacement cost?

Watch batteries start at $30 and go up from there, depending on the watch brand and style.

Can you replace the battery in a watch I bought somewhere else?

If it's a Rolex, yes, our Rolex service is open to anyone. For any other brand, we don't offer battery replacement on watches purchased outside of Jackson Jewelers. We recommend contacting Meli's Watch Repair at 1720 Center St NE, Salem, OR 97301, phone 503-362-3071, they provide this service and can help. We appreciate your understanding, and we're happy to point you in the right direction.

You've changed my watch battery here before, even though I didn't buy it here

We understand policies can change over time, and while exceptions may have happened in the past, our current policy is that battery replacement is available for Rolex watches and for other brands purchased at Jackson Jewelers. We're not able to make exceptions beyond that going forward, regardless of past service. For other brands purchased elsewhere, we recommend Meli's Watch Repair at 1720 Center St NE, Salem, OR 97301, phone 503-362-3071.