Caring for Your Rolex - V3
Caring for Your Rolex
A little routine care helps preserve your Rolex between services. The right approach depends on its model, age, condition, and service history.
Quick Guide
- Wipe it down with a clean microfiber cloth to remove fingerprints and everyday buildup.
- Clean carefully. Only wash your watch if its water resistance is known to be suitable.
- Secure the crown properly after winding or setting. Never force it.
- Protect it from strong magnetic fields, harsh chemicals, extreme heat, and hard impacts.
- Follow model-specific instructions for winding and setting.
- Watch for changes. Stopping, unusual resistance, reduced power reserve, or moisture warrant an inspection.
How do I clean my Rolex?
For everyday care, gently wipe the watch with a clean microfiber cloth.
For a watch with suitable, confirmed water resistance and a metal bracelet, occasional cleaning with mild soapy water and a soft brush can remove buildup. Rinse gently with fresh water and dry with a soft cloth. Keep leather straps out of water.
Before washing, make sure the crown is properly secured. A screwed-down crown alone does not guarantee water resistance; the condition of the gaskets, crystal, and other seals also matters.
If the watch’s condition or service history is uncertain, stick to a dry microfiber cloth and bring it in before exposing it to water.
Can I get my Rolex wet?
That depends on your particular watch and its current condition. Its original depth rating does not guarantee that it remains water resistant today. Seals can age or become damaged, even on a watch that looks excellent and keeps accurate time.
Before swimming or other water exposure, have its water resistance checked if you are unsure of its condition. Be especially cautious with vintage watches or those with an unknown service history.
For a watch confirmed suitable for swimming, secure the crown properly before entering the water, do not operate the crown or pushers underwater, and gently rinse away salt water afterward.
See our Water Resistance guide for more information.
How should I wind my Rolex?
Most automatic Rolex watches wind themselves through wrist movement, but a stopped watch should be wound manually before wearing. Limited daily activity may also mean occasional manual winding is needed.
For most automatic Rolex models with a screw-down crown, unscrew the crown and leave it in the winding position without pulling it outward. Turn it gently clockwise, then carefully screw it back down when finished.
Rolex’s general care guidance recommends at least 25 turns for an adequate partial wind. This does not necessarily provide a full power reserve. Follow the instructions for your specific model, particularly with vintage or manually wound watches.
If the crown feels rough, stuck, or unusually resistant, do not force it. Bring the watch in so we can determine what is happening.
How should I set the time and date?
Setting procedures vary by model and movement. Older Rolex watches may operate differently from newer versions, so follow the instructions for your particular reference rather than applying a universal date-setting rule.
After setting, return the crown to its normal position and, where applicable, screw it down securely without forcing it.
If you are unsure, bring your watch in and we can demonstrate. If the crown or date mechanism is not operating normally, we’ll need to examine it in person.
What should I keep my Rolex away from?
- Strong magnetic fields: Magnetic resistance varies by model. Avoid resting your watch directly against strong magnets.
- Extreme heat and sudden temperature changes: Avoid places such as a hot dashboard or sauna.
- Harsh chemicals: Minimize contact with cleaners, solvents, perfumes, and cosmetics.
- Hard impacts: A sharp knock can affect internal components even without visible damage.
If you notice a change in performance after an impact or exposure, bring it in. We’ll need to examine the watch to determine the cause.
How should I store my Rolex?
Keep it in a clean, dry place away from direct sunlight, moisture, and strong magnets. A watch box or soft pouch helps protect it from scratches.
A mechanical watch will stop once its stored power runs out. Stopping while stored does not, by itself, indicate a problem. Follow your model’s winding and setting instructions when you are ready to wear it again.
When does my Rolex need professional service?
Rolex generally recommends servicing approximately every 10 years, depending on the model and actual use. Your watch’s condition and service history may call for attention sooner.
Signs worth checking include:
- Repeated stopping or a noticeably shorter power reserve
- A significant change in timekeeping
- Roughness or unusual resistance when winding
- New rattling or scraping sounds
- Condensation or moisture beneath the crystal
Do not wait for a scheduled service interval if something changes. Moisture requires prompt attention, even if the watch continues running or the fog disappears. Avoid home drying methods and contact us promptly.
We’ll need to examine your watch in person to determine what is happening and recommend any necessary service.
Can Jackson Jewelers service my Rolex?
Yes. Our Rolex service is available whether or not you purchased your watch from us. Service options depend on the model, condition, and parts availability.
Text us at 503-363-5640 to arrange an in-person evaluation. See our Rolex Watch Repair & Servicing page for details.
