Track Your Order
Order Status
Track your Jackson Jewelers order anytime by signing into your account dashboard. You’ll see real-time updates, tracking info, and your expected delivery date once available.
Access Your Account Dashboard ›
Additional Details
To sign in, enter the email associated with your account. You’ll get a one-time text code to log in.
Once signed in:
• Click the item you’d like to track
• Select the courier link (FedEx or similar) for real-time updates
You’ll also receive tracking updates by text or email.
Need help? Email us or click the “Text Us” button at the bottom right of any page.