Sell Us Your Watch
Jackson Jewelers purchases pre-owned luxury watches directly from individuals. We specialize in Rolex and consider other premium brands on a case-by-case basis, with or without the original box and papers.
How It Works
Begin by sending photos of the dial, case, bracelet, and case back through our website chat, along with the reference and serial numbers if known. If your watch fits our current buying needs, we'll invite you to our showroom for an in-person evaluation.
If we're interested in moving forward, we'll retain your watch for authentication, movement inspection, and market evaluation by our watchmaker. Because every watch is carefully inspected, we do not make on-the-spot offers or provide same-day payment. Once our evaluation is complete, we'll contact you with our offer. Payment is issued by company check.
Before You Visit
Oregon law requires all second-hand watch purchases to include a completed seller form, a valid government-issued photo ID, and a fingerprint. You must be the legal owner of the watch or otherwise have the legal authority to sell it.
We treat every timepiece with care and professionalism and strive to ensure it finds the right next owner.
Visit Us
Jackson Jewelers
225 Liberty St. NE
Salem, OR 97301
Jewelry Warranty
Jackson Jewelers 2-year Limited Warranty on Jewelry Purchases.
At Jackson Jewelers, we take pride in the quality and craftsmanship of our jewelry. We offer a 2-year limited warranty against manufacturing defects on all Jackson Jewelers' fine jewelry.
If your piece sustains damage due to a manufacturing defect, please contact us for an evaluation. We may ask you to send us a photo beforehand to determine if it’s an item we feel is under warranty. For customers within the US we provide free return labels if out of state.
For repairs not covered under our 2-year limited warranty, we will provide a detailed quote for your approval before any work is performed. If you choose not to proceed with the repair, we will ask you to cover the return shipment cost of your item. If a manufacturing issue is found, Jackson Jewelers will repair the damage or replace the item at no charge. Please note that any repair or service performed by a jeweler other than Jackson Jewelers will void this warranty.
Please be aware that all fine jewelry is subject to normal wear, and rings, in particular, may experience wear due to daily use and activities. Our warranty does not cover general wear and tear, loss of gemstones, product loss, or theft. It also excludes damage or loss resulting from a failure to address repairs needed to maintain the integrity of your jewelry.
Common issues not covered under the manufacturing warranty include:
- Discoloration of precious metals due to exposure to chemicals, makeup, pools, hot tubs, or bathing.
- Natural wear of precious metals and prongs over time, which may require restoration.
- Prongs wearing out or bending from everyday use, leading to a gemstone falling out.
- Loss of a gemstone due to damage or wear over time.
We also strongly recommend maintaining independent insurance coverage to protect against significant damage, loss, or theft. See attached Link to Jewelers Mutual where you can get your Jewelry item Insured. An appraisal will be needed for this.
For more information, please call us at 503-363-5640.
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